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DELIVERY AND SHIPPING POLICY
Thank you for choosing Gift Adda! We strive to provide you with a seamless shopping experience, including efficient and reliable shipping services. Please review the following shipping policy to understand the terms and conditions related to the delivery of your orders.
1. Shipping Partner:
We have partnered with Shiprocket to handle the shipping and delivery of your orders. Shiprocket is a reputable and reliable logistics service provider. For detailed information about their shipping policies, charges, and delivery timelines, we recommend referring to their official website: Shiprocket Website
2. Shipping Charges:
Shipping charges will be calculated and displayed during the checkout process. The fees are determined by Shiprocket and may vary based on factors such as the destination, weight, and dimensions of the package. Please review the shipping charges before completing your purchase.
3. Order Processing:
Once your order is confirmed and payment is received, we will process it promptly. Please allow for order processing time before your shipment is handed over to Shiprocket for delivery. Order processing times may vary based on the products and any customization requirements.
4. Shipment Tracking:
Once your order is shipped, you will receive a confirmation email containing your order details and a tracking number. You can use this tracking number on the Shiprocket website to monitor the status and location of your shipment.
5. Sharing Information with Shiprocket:
To facilitate the delivery of your order, we will share the following information with our shipping partner, Shiprocket:
Order ID
Phone Number
Email Address
Rest assured, your personal information will be handled securely and used exclusively for the purpose of order fulfillment.
6. Shipping Destinations:
We currently offer shipping within India. Please note that some locations may have specific shipping restrictions, and we reserve the right to adjust shipping options accordingly.
7. Delivery Times:
Delivery times may vary based on your location, shipping method, and other factors. Typically, the delivery timeline is 5-7 days. Shiprocket will provide estimated delivery times during the checkout process. Please refer to their website for more detailed information.
8. Contact Us:
If you have any questions or concerns regarding your order, shipping, or any other related matters, please contact our customer support team at contact page.
Thank you for choosing Gift Adda! We appreciate your trust in our products and services.
When will my order get delivered?
Transit and delivery time may vary depending on your location and the ordered items. You can check estimated delivery time for your pincode on any product page.
How much do you charge for delivery?
It will automatically calculated as per distance.
How can I track my order?
You can track from app. Live tracking available.
If you are having trouble, please get in touch with our Helpdesk immediately. Drop us an email at [email protected] or give us a call on 9764 123405 (10 AM – 6 PM, Monday to Saturday).
Can I have my order gift-wrapped?
Yes, you can! Gift wrap option is available for most products, and you will see this option during checkout, before you sign in. Please note that as per government mandate, we will have to send across the invoice with all shipments.
Can I have my order gift-wrapped?
Yes, you can! Gift wrap option is available while order, and you will see this option during checkout.
I have received a damaged product, what should I do?
In the event that you receive a damaged product, please do not accept or reach out to us on 9764 123405 and we will resolve the issue to your satisfaction.